Terms and Conditions
1. Eligibility
1.1. The AIG Travel Guard® Direct Annual & Single Trip 1 March – 14 April Travel Promotions (the “Promotion”) is organised by AIG Asia Pacific Insurance Pte. Ltd. (“AIG”). It will be held from 1 March 2024 to 14 April 2024, both dates inclusive (the “Promotion Period”).
1.2. The Promotion will be administered and run by AIG and is only open to Singapore residents (“Eligible Individuals”).
1.3. Eligible Individuals who successfully purchase a new Travel Guard Direct Annual Multi-Trip or Single Trip plan during the Promotion Period will be entitled to one (1) Lucky Draw Chance to win one (1) of three (3) 1 night staycations at Intercontinental Singapore Robertson Quay worth $600 (each a “Prize”) provided (a) the policy is not subsequently cancelled, (b) the purchase is made via the link at www.aig.sg/personal/travel-guard and (c) the Eligible Individual is a direct customer of AIG without any intermediary (agents, brokers, partners, sponsors or affiliates). The winners will be randomly selected.
1.4. For avoidance of doubt, no minimum premium is required for the Lucky Draw Chance to win a Prize.
1.5. For the purchase of a Travel Guard Direct Family policy, only the main policyholder will be eligible for the Lucky Draw Chance to win a Prize.
1.6. The policy must be valid at the time when the Prize is redeemed. More details on Prize and the redemption of the Prize are set out in Section 2 below.
1.7. This Promotion is not valid in conjunction with any other promotions, discounts or offers offered by AIG except for AIG Travel Guard® Direct Annual & Single Trip 3 Days 1 – 3 March Travel Promotions and AIG Travel Guard® Direct Annual & Single Trip 4 March – 30 April Travel Promotions.
1.8. Employees of AIG and their immediate family members are eligible to participate in the Promotion provided that the policy is purchased without the use of any staff discount(s).
2 Notification and Redemption of Prize
2.1 Each Prize consists of a 1 night stay at Intercontinental Singapore Robertson Quay in a King Bed Classic Room (inclusive for breakfast for 2) and includes an S$80.00 nett dining credit (for in-room dining or for use at Publico Ristorante & Garden.
2.2 Three (3) winners will be selected based on AIG’s records of purchase through an electronic draw on 15 April 2024, at the premises of AIG office at 78 Shenton Way, #09-16, AIG Building, Singapore 079120.
2.3 The winners will be notified by email or SMS (“Prize’s Redemption Notification”) by 22 April 2024 at the electronic mailing address or mobile phone number provided to AIG at the point of purchase of the Eligible Policy. The details of the winners will also be published on www.aig.sg/winners by 22 April 2024. Each Eligible Individual will only be entitled to win one Prize.
2.4 AIG shall not be liable if the delivery of any Redemption Notification to the winner is unsuccessful. AIG reserves the right to deal with any uncollected Prize in any manner it deems fit.
2.5 The Prize is not transferable or exchangeable for cash, credit or kind. AIG reserves the right to replace the Prize with other items of similar value without prior notice.
3 General Conditions
3.1 By participating in the Promotion, you agree to be bound by these terms and conditions (“T&Cs”).
3.2 AIG reserves the sole and absolute right to do the following at any time:
(a) disqualify any person from his/her participation in the Promotion for any reason whatsoever; and/or
(b) disqualify any person from receiving any Prize under the Promotion for any reason whatsoever.
3.3 Without prejudice to the generality of clause 3.2 above, non-compliance with these T&Cs and/or the breach of any other requirements communicated by AIG to the Eligible Individuals may, at AIG’s sole and absolute discretion, result in the immediate disqualification of said person from participating in the Promotion.
3.4 AIG’s decision on all matters relating to the Promotion will be at its sole and absolute discretion and will be final and binding on all parties, and no correspondence shall be entered into in relation to the same.
3.5 AIG reserves the right to extend or terminate the Promotion, and to vary, delete or add to any of these T&Cs at any time without notice, and at its sole and absolute discretion. By participating in this Promotion, it is agreed that any information collected or held by AIG (whether contained in the application form or otherwise obtained) may be processed, used and disclosed by AIG, its associated individuals/companies and/or any independent third parties, to carry out the implementation and administration of the Promotion. Policyholders may opt out of participating in the Promotion via the link here.
3.6 AIG shall not be liable in any manner for any claims, losses, damages or expenses arising out of, or relating to, the Promotion or the use of the Prize. For the avoidance of doubt, AIG is not the supplier of the products and/or services redeemed/purchased using the Prize will not accept any liability in relation thereto.
3.7 AIG assumes no responsibility for incomplete, lost, late, damaged, illegible, misdirected forms and/or other forms of communication, which may result in any Policy not being purchased during the Promotion Period.
3.8 These T&Cs shall be governed by and construed in accordance with the laws of Singapore. The Courts of Singapore shall have exclusive jurisdiction over any disputes arising from this Promotion and these T&Cs, including the validity and enforceability thereof.
3.9 In the event of any inconsistency between these T&Cs and any promotional materials relating to the Promotion, these T&Cs shall prevail.
3.10 AIG’s Travel Guard Direct is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (“SDIC”). Coverage for these policies is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact AIG Asia Pacific Insurance Pte. Ltd. or visit the AIG, GIA or SDIC websites (www.aig.sg, www.gia.org.sg or www.sdic.org.sg).