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Please be informed that AIG will cease using the SMS sender ID ‘76161’ after 31 October 2024. From 1 November 2024, all SMSes sent by AIG will show ‘AIG’ as the sender ID. For any enquiries or to report suspicious messages, please contact us at 6419 3000 or www.aig.sg/contact-us.

Claims

Keeping our promise.

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Committed to service excellence

When things go wrong, our claims team are the problem solvers of choice, partnering with our clients around the world to handle claims with efficiency and empathy. With specialist adjusters, experienced decision makers and a global network of claims experts, we offer unmatched service that puts your needs at the heart of the claims process.

Personal Claims

We want you to feel completely taken care of should the unexpected happen. To this end, we have set up infrastructure, technology and a dedicated team of claims professionals to ensure you get everything you need to recover as quickly as possible.

See Personal Claims

Business Claims

When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation that underpins every AIG policy is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.

See Business Claims